FAQs page

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FAQ

We know you've got questions and we want to provide answers! See below some of our most frequently asked questions.

How much does it cost?

The Exchange® cost varies depending on which activities and registration type you choose. The Exchange® is free to attend for all members and their associates. Early bird staff fee is $299 until December 31, 2023 after this date prices increase to $420. Staff registration includes continuing education, exhibit hall pass, general session, learning labs, expanded content and meals.

One complimentary welcome reception ticket is available to each registered member. Additional tickets may be purchased for a fee (limit 4 tickets) of $50. Closing party requires a ticket for entry, cost is $25/ticket limit 2.

What is the dress code?

We want you to be comfortable, but please dress respectfully. Business or resort casual is appropriate during regular meeting hours. Casual dress is permitted for after-hours entertainment. Comfortable shoes are recommended.

What is the weather like?

Orlando ranges from an average low of 62 degrees to an average high of 82 degrees.

Can I bring my staff?

Absolutely. We find that staff members get as much out of The Exchange as their doctors.

Which airport should I use?

Orlando International Airport (airport code: MCO).

Do we have to register everyone separately?

You can register multiple people at one time and pay for everyone all at once. If you are the primary registrant, you can see a list of everyone you have registered when you log in to view your registration. However, each registrant will need a unique email address.

What if I need to cancel or modify my registration?

Using your email address and password, you may log back in and modify or cancel your registration. You can also call customer service toll free at 864-208-3370.