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Staff Development Studios

The Staff Development Studios are hands on training specifically designed for staff. Each year we hear how important it is for Vision Source to provide training and education that will help elevate the skillset of staff across categories be it in the optical, a technical skill or customer service & sales. Each session will be 50 minutes long with 10 minutes of transition time. Staff should come ready to learn and engage with participating vendors.

Aloha - The Modern Patient Experience

Description: Empower your patients and staffs with automation to enhance the practice experience, increase revenue, and eliminate no-shows.

9:00 am - 9:50 am

Neurolens - Beyond the Basics

Description: Clinical Consulting Center Pop Up at Vision Source Exchange– A moderated panel that walks you through important daily reminders, frequently asked questions, and troubleshooting to gain confidence in Neurolenses.

9:00 am - 9:50 am

Optical Merchandising Secrets You Need to Know!

Description: Progressive practices have learned that merchandising is a key component in serving the patients true visual and style needs. Why do some thrive and deliver consistent growth and outstanding profits while others merely languish in mediocrity? Why do some locations feel full of life, excitement and possibilities, while others are blasé? Merchandising is the key!

9:00 am - 9:50 am

EssilorLuxottica - Master the art of AI-guided assisted refraction with the Liquid Lens Technology in the Essilor Instruments Vision Station

Description: Elevate your practice efficiency and patient experience with the Liquid Lens Technology on the Essilor Instruments Vision Station (Vision-S 700). This hands-on course will equip you to perform AI-guided refractions and accurate and efficient pre-tests, including binocular balance and prism testing.

10:00 am - 10:50 am

B&L - "Elevating The Patient Experience Through Unseen Skills: Connecting with Patients through Empathy and Knowledge"

Description: An interactive presentation that explores how emotional intelligence, effective upselling techniques, and comprehensive product knowledge can transform patient experiences and enhance practice success.

10:00 am - 10:50 am

Life isn't Perfect, but your optical can be - Frame Dream Delivers

Description: Join this session to understand how the newest tools from Frame Dream can streamline processes, free up your time from boring, administrative tasks, and delight your patients. When your patients shop before they arrive - your capture rate goes through the roof! When staff members function as brand managers rather than stock clerks, the Optical becomes a vibrant retail experience. Start your Exchange off right by hanging out with the Frame Dream team!
10:00 - 10:50 AM

Safilo - Behind the Frames with Safilo Designer: Hayley Friel

Description: Join us for an exclusive Vision Source Staff Development Session featuring a rare and immersive conversation with Hayley Friel, the creative force behind iconic eyewear collections for Kate Spade, Stuart Weitzman, and Carolina Herrera. This unique session will provide an in-depth look at the art and science of eyewear design, from concept to creation. Discover Hayley’s inspiration, design process, and how she crafts each piece to align with the spirit of these celebrated brands. Don’t miss this opportunity to deepen your understanding of eyewear design and brand identity, and gain insights that can enhance your connection with clients through stories that highlight the craftsmanship and intention behind each frame.

11:00 am - 11:50 am

Alcon - Improving the Multi-Focal Contact Lens Patient Experience

Description: This is a practical course tailored for eye care professionals aiming to enhance the presbyopic patient experience with multi-focal contact lenses. Participants will delve into the unique challenges and opportunities associated with fitting multi-focal lenses, focusing on strategies to improve patient comfort, satisfaction, and compliance.

11:00 am - 11:50 am

Visionix- In-House Lens Edging: Start Saving and Boosting Profits Today!

Description: Considering an in-house edging system but unsure where to begin or how it can impact your bottom line? Join our hands-on course to uncover the benefits of adding in-house lens finishing to your practice, helping you save on lab fees, streamline operations, and enhance profitability. In this interactive session, participants will learn: 1) Step-by-step guidance on setting up an in-house lens finishing system, 2) Key strategies for maximizing profits and reducing outsourcing costs; and 3) how Briot Couture's easy-to-use edging technology simplifies the process for seamless integration into your practice. This course is presented by Visionix, the global leader in eye care innovation, manufacturing industry-leading solutions like Optovue OCT/OCT-A, multimodal Visionix screening, refraction systems, and the Briot and Weco lens finishing equipment. Visionix is dedicated to providing a complete suite of advanced visual health solutions that elevate the patient experience.

11:00 am - 11:50 am

Marcolin - The Psychology of the Purchase: Understanding and Impacting Patient Behavior in the Optical

Description: We will explore the relationship between consumer psychology and purchasing behavior in an optical setting. Participants will discover the cognitive and emotional factors that influence patients' decisions when selecting eyewear while examining key concepts such as decision-making processes, brand perception, and the role of marketing in shaping patient attitudes. By the end of this session, participants will be equipped with actionable insights and tools to positively influence patient behavior and enhance the overall optical shopping experience.

11:00 am - 11:50 am

EssilorLuxottica - Elevate Your Dispensing with Wearable Technology 

Description: Become as much of an expert in wearable technology as you are in frame styling and lens technologies. Learn how to effectively integrate wearable technology during your time with patients and take their optical experience to the next level. 

1:00 pm - 1:50 pm

Optos - Optomap Imaging Techniques & Image Troubleshooting

Description: Optomap Imaging Techniques & Image Troubleshooting.

1:00 pm - 1:50 pm

Aloha - Kick the Calculator: Optical Sales Made Easy

Description: What do Chick-fil-A, Amazon, and even your local coffee shop have in common? A modern checkout process that includes always accurate copay calculations is possible. Learn how to increase optical sales and WOW patients!

1:00 pm - 1:50 pm

CooperVision - Build and Grow Myopia Management

Description: Join us to learn how you can build and grow myopia management in your practice.

1:00 pm - 1:50 pm

Neurolens - Beyond the Basics

Description: Clinical Consulting Center Pop Up at Vision Source Exchange– A moderated panel that walks you through important daily reminders, frequently asked questions, and troubleshooting to gain confidence in Neurolenses.

2:00 pm - 2:50 pm

Transitions - Partnering for Success: Engagement Strategies with Transitions lenses

Description: Discover actionable marketing insights and merchandising strategies to engage your patients and team, empowering you to transform your results as a champion of Transitions lenses.

2:00 pm - 2:50 pm

Tura - Get Fit-Forward

Description: Face the challenge and brush up on essential skills in this fit model workshop. The frame Fit-Police are in the house! Designed for both new opticians and seasoned professionals seeking to fine-tune their skills, this course dives into the essentials of frame fitting. With nearly 40% of frame-wearers experiencing poor fit, this session offers practical guidance to help you elevate patient satisfaction through personalized fittings. Through engaging content and video demonstrations with diverse models, you’ll explore both poor and good fit examples, equipping you to address each patient’s unique needs. With a mix of education and hands-on frame fitting, you’ll sharpen your skills to guide patients toward frames that match their face shapes, features, and sizes.

2:00 pm - 2:50 pm

Teem - Succeeding with Virtual Team Members

Description: How to Hire, Onboard and Train Virtual Team Members

2:00 pm - 2:50 pm

Topcon - Beyond Easy! Topcon’s Maestro ONEscan replaces 3 scans, now with OCTA

Description: Maestro Users & Newcomers Welcome. You’ll learn how Maestro2 can help your practice streamline your pre-testing with ONEscan capturing Macula, Optic Nerve, Retinal Photography and now with OCTA in just one sequence.

3:00 pm - 3:50 pm

Alcon - Teamwork Makes the Dream Work in Contact Lenses

Description: This engaging course explores the essential principles of effective teamwork and collaboration to support patients getting into the right contact lenses and increasing practice performance. Participants will learn the key elements that contribute to high-performing teams, including communication, operational efficiency, and shared goals. Whether you are a team leader or a team member, this course will equip you with the tools to turn collaboration into a powerful driver of success.

3:00 pm - 3:50 pm

VS Marketing - Integrating Digital Marketing Into Your Practice Workshop

Description: Digital Marketing is a critical part of your business. Staff leadership in integrating the process in your practice and putting into play a purposeful strategy to communicate to the patients is critical. You need to understand how to plan and implement this piece to your business. The discussion will give you the understanding and resources to work with the doctors and practice leaders to take on this responsibility.

3:00 pm - 3:50 pm

Dita - Luxury Eyewear Sales Training and Psychology

Description: coming soon!

3:00pm - 3:50pm

EssilorLuxottica - Empowering Excellence: Increase Capture Rate with Vision Source's Progressive Lens Innovations

Description: Learn to leverage the full Vision Source recommended progressive portfolio to increase your capture rate. Course highlights: Portfolio selection for MVC vs Private Pay to maximize profitability, Retail Pricing strategy to increase Capture Rate, Recommended language to help patients understand the difference between different progressive lens solutions, Guidance on how to present price and how to present Vision Source exclusive Progressive lens technologies (I design, PALz)   

7:30 am - 8:20 am

CooperVision - Build and Grow Myopia Management.

Description: Join us to learn how you can build and grow myopia management in your practice.

7:30 am - 8:20 am

Tura - Get Fit-Forward

Description: Face the challenge and brush up on essential skills in this fit model workshop. The frame Fit-Police are in the house! Designed for both new opticians and seasoned professionals seeking to fine-tune their skills, this course dives into the essentials of frame fitting. With nearly 40% of frame-wearers experiencing poor fit, this session offers practical guidance to help you elevate patient satisfaction through personalized fittings. Through engaging content and video demonstrations with diverse models, you’ll explore both poor and good fit examples, equipping you to address each patient’s unique needs. With a mix of education and hands-on frame fitting, you’ll sharpen your skills to guide patients toward frames that match their face shapes, features, and sizes.

7:30 am - 8:20 am

Mastering Visionix Eye Refract: Hands-On Training for Efficient and Accurate Refractions

Description: Unlock the potential of Visionix Eye Refract in this hands-on course designed for eye care professionals who want to elevate their refractive assessments with precision and efficiency. Visionix Eye Refract combines advanced wavefront technology and computer-driven algorithm’s guidance, creating a streamlined process that saves time while delivering accurate, reliable refraction results. This course offers practical training on operating and integrating Eye Refract into your practice, focusing on enhancing patient experience and optimizing workflow. In this interacive session, participants will: 1) Gain hands-on experience with the Visionix Eye Refract, including setup, operation, and interpretation of results, 2) Learn techniques to improve workflow efficiency and enhance patient satisfaction, 3) Discover how the technologiey's computer-driven algorithm's guidance can simplify refractions, providing consistent outcomes, and 4) Understand how to integrate Eye Refract with other Visionix screening and imaging devices for a comprehensive diagnostic approach.

7:30am - 8:20am

Pure & Clean - Staff: The most important advocates for eye care hygiene and product implementation

Description: Patients get lots of information from their doctors during a visit, but staff are the main point of contact at any clinic. Come learn from two frontline staff members how your role in patient care integrates with Pure&Clean products!

7:30 am - 8:20 am

Transitions - Partnering for Success: Engagement Strategies with Transitions lenses

Description: Discover actionable marketing insights and merchandising strategies to engage your patients and team, empowering you to transform your results as a champion of Transitions lenses.

7:30 am - 8:20 am

Reach New Heights with Annual Supply Sales

Description: 

7:30 - 8:20 AM

Marcolin - Interaction Skills for Impact and Influence

Description: Unlock the power of effective communication through this dynamic program designed for professionals looking to enhance their interpersonal skills and boost their ability to influence others in various contexts. Participants will explore key concepts such as active listening, and non-verbal communication, all aimed at fostering impactful interactions. By the end of the session, attendees will possess a toolkit of strategies to enhance their influence in both personal and professional settings, enabling them to drive collaboration, motivate teams, and communicate effectively.

8:30 am - 9:20 am

Beyond Eyecare: Recommending Audiological Solutions to Enhance Patient Care 

Description: Review the best practice protocol for dispensing audiological solutions at your practice

8:30 - 9:20 AM