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Staff Development Studios

The Staff Development Studios are hands on training specifically designed for staff. Each year we hear how important it is for Vision Source to provide training and education that will help elevate the skillset of staff across categories be it in the optical, a technical skill or customer service & sales. Each session will be 50 minutes long with 10 minutes of transition time. Staff should come ready to learn and engage with participating vendors.

 

Check back for more courses added!

Staff: The most important advocates for eye care hygiene and product implementation

Description: Patients get lots of information from their doctors during a visit, but staff are the main points of contact at any clinic. Come learn how your role in patient care integrates with Pure&Clean products!

10:00 - 10:50 am

Transitions Certified Live

Earn your Transitions® Specialist certification at Transitions® Certified Live, a unique educational opportunity where you can interact with technical experts and experience Transitions® lenses. Get access to materials designed to better prepare you to talk to your patients about light management and earn one evaluation pair of Transitions lenses* to experience the product firsthand and sharpen your expertise on the features and benefits of Transitions latest technology.

Description: *Transitions lens evaluation pair and redemption date to be provided in 2024. The evaluation pair will not include frames. In order to be eligible, attendees: must be a resident of the United States, must not have received a evaluation pair of Transitions lenses in 2024, must attend Transitions Certified Live at 2024 Vision Source Exchange, and must not be prohibited from receiving a evaluation pair of lenses. Attendees are not obligated to purchase, order or recommend the ordering or purchasing of any products or services from Transitions Optical or its affiliates. If you do make any such recommendation, you will do so in an honest, accurate, complete, and non-coercive manner that is consistent with and honors each patient’s freedom of choice and serves the patient’s best interests.

10:00 AM - 12:00 PM

Innovative ideas to enhance patient care, improve your practice and advance your career with Macuhealth.

Description: During this engaging session, you will have the opportunity to gain valuable insights from an industry leader, explore new avenues for career growth and have the chance to earn your certification in ocular nutriion through MacuLearn in collaboration with Salus University, Nutrition Research Centre Ireland, Waterford Institute of Technology and Pacific University Oregon. One attendee will win a two night Ritz Carlton stay - Additional prizes are gift card and sunwear

11:00 - 11:50 am

Fit-Forward Pro: Elevate Patient Comfort and Confidence

Description: Elevate patient care with Tura's FIT-Forward workshop. Master fit principles through live demonstrations on diverse models, ensuring patient comfort and confidence

Win a free registration to The Exchange 2025!

10:00 -10:50 AM

Life Isn’t Perfect But Your Optical Can Be...Frame Dream Delivers!

Description: Join this session to understand how the newest tools from Frame Dream can streamline processes, free up your time from boring, administrative tasks, and delight your patients. When your patients shop before they arrive - your capture rate goes through the roof! When staff members function as brand managers rather than stock clerks, the Optical becomes a vibrant retail experience.

Start your Exchange off right by hanging out with the Frame Dream team!

11:00 - 11:50 am

Beyond Easy! Topcon’s Maestro ONEscan replaces their 3 scans

Description: Topcon Maestro Users & Newcomers Welcome. You’ll learn how Maestro2 can help your practice
streamline your pre-testing with ONEscan capturing Macula, Optic Nerve and Retinal Photography in
just one sequence. RSVP & Bring a Friend!

11:00 - 11:50 am

Gaining Insight into the High-End and Sport-Oriented Consumers

Description: Join us in this comprehensive exploration of Marcolin's eyewear universe, where we'll provide you with the insights and strategies to enhance your sales in both the luxury and sports eyewear segments. In this session we will delve into the unique qualities that define our high end eyewear brands, while gaining insights into their distinctive features and selling points. Additionally, we will cover specialized approaches for catering to the sport-oriented customer, unlocking key insights into what sets our sport brands apart and understanding the dynamic consumer base they attract.

1:00 - 1:50 PM

Beyond Expectations - Tips and Tricks for Capturing optomap images

Description: Learn Image capture techniques on Optos Devices

1:00 - 1:50 PM

Eye Beauty Down To A Science

Description: Join us to review the anatomy and daily hygiene recommendations for the sensitive eye area, including periocular skin, lashes, and brows. We’ll review cosmetic-related complications and how Bausch + Lomb’s LUMIFY EYE ILLUMINATIONS can help address the patient’s opportunity to cleanse, nourish, and brighten for beautiful, healthy-looking eyes.

1:00 - 1:50 PM

Visual Needs in the Digital Age: Boosting Second Pair Sales

Description: Understand and cater to the evolving visual needs of patients in the digital age. This course delves into visual needs in the digital world, eye strain awareness, and effective communication strategies, empowering eye care professionals to increase second pair sales by offering personalized solutions that address modern visual challenges.

2:00 - 2:50 PM

Make Children's Sight Your Fight Build and Grow Myopia Management

Description: Join Dr. Jordan Dau and a myopia office manager to learn how you can build and grow myopia management in your practice. You will leave ready to make Children's Sight your Fight.

8:30 - 9:20 AM

The NEW Standard of Care: Embracing Nutrition & Direct MPOD Measurement for Better Patient Outcomes & Profitability

Description: In this course, you will learn how incorporating direct macular pigment optical density (MPOD) measurement technology and patient adherence programs result in better patient care and an annuity profit stream for your practice. This course will cover a systematic review of technology, formulations, and processes for ensuring practice success.

2:00 - 3:00 PM

Achieve More with Less: Navigating Success through the Lens of the 80/20 Rule

Description: This presentation explores the 80/20 principle which revolutionizes how we approach tasks, time management, and decision-making. Attendees will be able to identify the crucial factors that drive real results, empowering them to streamline their efforts and prioritize effectively. Through real-world examples and practical strategies, they will learn how to maximize productivity, optimize performance, and thrive in personal and professional endeavors.

3:00 - 3:50 PM

Fit-Forward Pro: Elevate Patient Comfort and Confidence

3:00 - 3:50 PM

Ready, Set Grow! Evolve your mindset and make connections with your Vision Source peers

Description: Gain a different perspective during this exciting networking opportunity. Participants will share best practices during a fast-paced, engaging activity.Come prepared to challenge the status quo and discuss what sets your practice apart in the following 3 areas:

Contact lenses – Have you done anything in your practice to gain new contact lens wearers?
Contact lenses – How have you had success introducing contact lenses to glasses-only patients?
Staffing solutions – How are you making the right hire, and how are you keeping your staff engaged?
Dual wearers - How do you facilitate the sale of contact lenses and glasses?

3:00 - 3:50 PM

Coaching for Success

Description: Learn performance development best practices. Hear from Vision Source Practice Managers who coached their teams to improve patient satisfaction and achieve practice growth objectives. Sponsored by Alcon.

4:00 - 4:50 PM

Personalized Measurements to Ensure Optimal Performance: Varilux XR Track Workshop -

DESCRIPTION: Powered by behavioral artificial intelligence and an individual patient measurement, Varilux® XR track lenses upgrades the predictive visual behavior profile to a personalized one. In this hands-on workshop, you’ll learn how to measure near vision behavior to dispense the best overall progressive lens.

4:00 - 4:50 PM

Transitions Certified Live

Description: Earn your Transitions® Specialist certification at Transitions® Certified Live, a unique educational opportunity where you can interact with technical experts and experience Transitions® lenses. Get access to materials designed to better prepare you to talk to your patients about light management and earn one evaluation pair of Transitions lenses* to experience the product firsthand and sharpen your expertise on the features and benefits of Transitions latest technology.

*Transitions lens evaluation pair and redemption date to be provided in 2024. The evaluation pair will not include frames. In order to be eligible, attendees: must be a resident of the United States, must not have received a evaluation pair of Transitions lenses in 2024, must attend Transitions Certified Live at 2024 Vision Source Exchange, and must not be prohibited from receiving a evaluation pair of lenses. Attendees are not obligated to purchase, order or recommend the ordering or purchasing of any products or services from Transitions Optical or its affiliates. If you do make any such recommendation, you will do so in an honest, accurate, complete, and non-coercive manner that is consistent with and honors each patient’s freedom of choice and serves the patient’s best interests.

4:00 - 4:50 PM

Stay Shady

Description: Overcome objections and enhance your team's selling skills. Transform behaviors, employ proven techniques, and think creatively to ensure success. Stay Shady with us!

5:00 -5:50 PM

Oculus Staff Studio

5:00 - 5:50 pm

Meet Your N3W Uncompromising Tech 

Join our panel to discuss the latest in Neurolens technology, N3. An immersive, engaging patient experience that educates while measuring. N3 is also easy to use and staff-friendly, supported by a thorough implementation process and best-in-class ongoing customer support. Hear from Mark Hinton, Heather Martin, and Matias Reinhardt about how your support and implementation of this incredible new technology can help grow the practice and provide uncompromising vision for your patients!

7:30 - 8:20 am

Ditch the patch! Topcon’s new binocular visual field saves pre-test time & doesn’t require a patch!

Description: Learn how Tempo, Topcon’s NEW binocular visual field, will save you valuable pre-test time, doesen’t require a patch, causes less pateint fatigue, & will put a smile on your technician’s face.

Live demo. Q&A.
Bring a friend who is frustrated with their current visual field device & testing times.

7:30 - 8:20 am

Team Work Makes the Dream Work

Description: A total office approach to improving patient satisfaction. Hear from Vision Source Office Managers who used team work to improve employee retention and patient satisfaction. Sponsored by Alcon.

7:30 - 8:20 AM

Make Children's Sight Your Fight Build and Grow Myopia Management

Description: Join Dr. Jordan Dau and a myopia office manager to learn how you can build and grow myopia management in your practice. You will leave ready to make Children's Sight your Fight.

8:30 - 9:20 AM