FAQs
How much does it cost?
The Exchange® cost varies depending on which activities and registration type you choose. The Exchange® is free to attend for all members and their associates. Early bird staff fee is $249 until Jan. 1, 2021 after this date prices increase to $395. Staff registration includes continuing education, exhibit hall pass, general session, learning labs, expanded content and meals.
Two complimentary welcome reception tickets are available to each registered member. Additional tickets may be purchased for a fee (limit 4 tickets). Closing party requires a ticket for entry, cost is $50/ticket limit 4.
What is the dress code?
We want you to be comfortable, but please dress respectfully. Business or resort casual is appropriate during regular meeting hours. Casual dress is permitted for after-hours entertainment. Comfortable shoes are recommended.
What is the weather like?
The temperature in the Houston area in April ranges from an average low of 61-degrees F to an average high of 76-degrees F.
Can I bring my staff?
Absolutely. We find that staff members get as much out of The Exchange as their doctors.
Which airport should I use?
Houston boasts two international airports. Houston Bush Intercontinental Airport located about 20 miles from the convention center and William P. Hobby airport located about 10 miles from the convention center. Bush is a major hub for United Airlines and Hobby is a hub for Southwest Airlines.
Do we have to register everyone separately?
You can register multiple people at one time and pay for everyone all at once. If you are the primary registrant, you can see a list of everyone you have registered when you log in to view your registration. However, each registrant will need a unique email address.
What if I need to cancel or modify my registration?
Using your email address and password, you may log back in and modify or cancel your registration. You can also call customer service toll free at 800-424-5249. International registrants, please call 301-694-5243.
How has COVID-19 affected The Exchange®?
Vision Source is committed to the health and safety of both our attendees, exhibitors and team members and is taking the necessary steps to mitigate exposure to COVID-19. The health of all attendees, exhibitors and team members is our first priority. All facilities including the hotels and convention center will adhere diligently to the safety and sanitary practice guidelines outlined per the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Vision Source is also monitoring and closely following the recommendations made by state, county, and city officials. Facility guidelines are subject to change as additional resources and recommendations are made available. Here are a few things you can expect onsite:
- Temperature Screenings
- Sanitizing stations
- Plexiglass dividers at registration
- Requiring all staff and attendees to wear appropriate PPE including masks
- Increased aisle spacing between booths in the exhibit hall
- 6 foot seating in all sessions and floor markings for all que areas.
- Scheduled cleanings especially in high traffic areas such as bathrooms, entrances & exits, food service areas, etc.
- Assigned times for meals