Learning Labs are practice management, peer-driven groups. These are meant to be discussion-based and are not for continuing education credit. Learning labs are 50 minutes long and run concurrently for three hours.
Building a New Practice from an OD's Perspective
Description: What are the thoughts and processes of an OD who is building a new practice?
Speakers: Retail One - Kurt Steele, OD, Stacey Gin, OD
The New Consumer Experience
"Staying Relevant in a Changing Eye Care Economy"
Description: Our patients consume eye care and eye wear. To remain competitive and successful, it is important to understand what the consumer wants and how to meet and exceed his/her expectations.
Speakers: Mickey Kling, OD
"It's More Than Just Frame Displays"
Description: Bring the optical department to life with tips on using your space to grab the patient's attention and lead them to the sale.
Speakers: Bill Gerber, Alessandro Baronti
Description: Effective communication is a constant challenge. Learn about different communication styles, how body language can add or detract from your message, and how understanding communication styles of doctors, staff, and patients can positively impact patient satisfaction, office efficiency, and practice growth.
Speakers: Walt West, OD
The Best Thing I Ever Did for My Practice
Description: Join Vision Source® trusted colleagues as they share decisions and actions they took which made a major impact on their practice success.
Speakers: Greg Aker, OD, Rosie Flores, OD
The Quick Start Guide for New Members
Description: New to Vision Source? Meet the team that will help you get the most out of your Vision Source membership. We will look at practice metrics to analyze where your strengths are and areas to improve.
Speakers: Tracy O'Brien, Tracey Peterson, Perry Lopez, OD
Creating a 5-Star Patient Experience
Description: It's easier and less expensive to keep a good customer than to find a new one. How are you ensuring patients are satisfied and will return every year? Learn the best practices that lead to patient loyalty and tools such as NPS to help measure their satisfaction. Your NPS will drive ratings with health plans and directly impact your reimbursement.
Speakers: Katherine Sanders-Smith, Missy Tada, OD, Jennifer Planitz, OD
Engaging Strategic Healthcare Partners
Description: Join a panel of Vision Source® ODs and the United Healthcare Group as they discuss what opens the door, what facilitates conversation and leads to conversion from meeting to relationship.
Speakers: Jim Greenwood, Dave Caban, OD, Al Morier, OD and Brian Thamel, OD
Maximize Your Vision Source Value
Description: How to maximize rebates and profits and learn best practices and strategies to make more money. This lab includes an in-depth look at the savings recipes and tools available through Vision Source
Speakers: Joan Coughlin, Steve Rice,OD
Digital Marketing Calendar Workshop
Description: A step-by-step workshop to create a digital marketing calendar to plan for summer through back to school.
Speakers: Alysia Gradney
Value Based Care Update
"The Why and How"
Description: The rules for compliance with value based care — as well as the incentives and penalties — continue to evolve. This update will ensure your success in meeting the current performance requirements.
Speakers: Paul Williams, OD, Dorothy Hithcmoth, OD (SNE-PTN)
Description: John Maxwell Team certified optometrists will lead interactive sessions on building and leading a high performing team.
Speakers: Dori Carlson, OD, Pete Kehoe, OD
Crossing the Generational Divide
Description: The Center for Generational Kinetics presents Matt Beaudreau as he leads an insightful discussion on unlocking the power of generations to grow your business.
Speakers: Matt Beaudreau
Recruiting Quality Staff
Description: You've heard the phrase "Fire quickly, hire slowly", now learn how recruit and hire top-quality people for all positions in your office.
Speakers: Eric Smith (Talent Care), Ellie Hubble (Talent Care)
Conversion Skills: Making a Great First Impression
Description: Even with increased online appointment setting, your telephone remains the primary first contact with potential new patients. Learn the techniques to convert callers to confirmed appointments.
Speakers: Matt Cooke (Patient Pursuit)
Close The Sale of Your Practice
Description: Selling to a parnter or new OD can be challenging. Be sure you know the T's to cross and the I's to dot to maximize profit from the sale of your practice.
Speakers: Dirk Armhurst (Vant Group)
Close The Gap When Hiring an Optometrist
Description: Expectations of the hiring and associate doctor can be miles apart. Learn from a younger practice owner, who also works with younger optometrists around the country and has employed her first associate, how to bridge the gap of expectations for a long-term successful employed associate doctor.
Speakers: Kristin O'Brien, OD
Building the Foundation of Staff Training in Your Offices
Description: Learn from the staff training guru how to develop a program that can take your staff training to new heights for better patient care and staff satisfaction.
Speakers: Tami Franklin, CPOT
Creating A GREAT Employee Culture
Description: Culture can sometimes be an over-used term; but few will argue that when a team understands and lives the culture of the practice, patients, employees, and practice owners all win. Learn and share best practices with our 'culture team'.
Speakers: Jim Beckwith, OD
Position Your Practice for an Associate or Sale to a Colleague
Description: Prepare in advance for transitioning the ownership of your practice. Learn from an expert and colleagues how to build the greatest value for your practice and smooth the ownership transitions when it's time.
Speakers: Bob Steinmetz, OD
Maximizing Profits with Managed Vision Care Plans
Description: Managed Vision Care continues to be a growing portion of many of our practices. Learn and share best practices on ways to deliver great care to your patients and more profits to your practice.
Speakers: Mark Lee, OD
Billing & Coding for Specialty Services
Description: Specialty contact lenses and services allow you to maximize the profitability from providing unique and needed care to your patients. Learn and share how to set your practice apart while maximizing profitability.
Speakers: Chris Wolfe, OD
Learn the Basics of Intense Pulsed Light
Description: Learn the basics of Intense Pulsed Light (IPL) and how to incorporate this exciting dry eye technology into your practice. We will treat one patient during each session. Safety glasses will be provided. (Check your state laws for scope of practice.)
Speakers: Scott Schachter, OD
CEO Mentality: How To Create a Transition Plan To Maximize Value
Description: Learn how to create a strategic plan to maximize the value of your practice as you grow it and develop a strategic exit that allows you to become financially independent while meeting your personal and business goals.
Speakers: Ali Oromchian (HR For Health)